You can refer back to our initial solution in the original article, which outlined the basic idea of the contactless system. This system aims to enhance customer communication efficiency by primarily reducing wait times and limiting personal interaction.
JM servis, s.r.o. focuses on service activities, customer support, and selling electronic devices. It primarily provides comprehensive repairs for various consumer electronics and home appliances, including kitchen blenders, coffee machines, home entertainment systems, and tablets. With our solution, both customers and service staff can quickly and efficiently use the pickup box to hand over and collect devices without physical contact.
After the first pickup box proved successful, we received a request for an additional unit. This new box was designed to more effectively address the specific requirements of JM servis, s.r.o., such as increased capacity, an enhanced software system, and easier integration into internal logistics operations.
This project reaffirms that contactless pickup boxes are a dependable solution, not merely a trend, applicable across various industries. We are confident that our partnership with JM servis, s.r.o. will be mutually advantageous and enhance service efficiency for all customers.
We would like to thank JM servis, s.r.o. for their trust and look forward to future joint projects!